Returns and Exchanges

Returns & Exchanges

For returns please contact within 14 days of receiving your item. From there I can help facilitate an easy return for you. I'm afraid I can't accept returns outside of this 14 day time frame. 

Please note that to be eligible for a return, the item must be unused and in its original good condition. The original packaging has a double seal for returns.

Once your item has been returned and is deemed eligible, refunds will be processed within 7 days of receiving the item.

Please note, I do not accept exchanges.

If you wish to cancel your order please contact me ASAP before your item has been dispatched. If you wish you cancel an order after your item has been dispatched, unfortunately you must go through the returns process.


Since starting Manners Made my aim has always been to create a sustainable piece you will love and use. 

Providing this service for your existing fabrics or old garments could give you bag of your dreams with your favourite material. 

Upcycling fabrics this way is much less harmful to the environment, and ultimately mean we can have something more special at the end.


If you’d like to provide your own fabric OR old garments to be up-cycled into a bag please email me at with your enquiry 

We can discuss what materials you had in mind, (see below for tips) prices, bag size preference as well as the amount of fabric needed. I will only be taking on a small amount of commissions per month, so get in touch if you're curious 😊

Recommended Fabrics and Garments: Heavy Weight & Non-Stretch

Wool, Canvas, Heavy Cotton, Waxed Canvas, Oilskin, Felt, Quilt, Corduroy, Denim, Old skirts, Trousers, Jackets etc. 

Classic fabric needed:

85cm x 85cm

Mini fabric needed:

45cm x 45cm

Moon fabric needed:

150cm x 100cm 

Tote fabric needed: 

120cm x 120cm 

If an area is stained or damaged I can still use this to make a bag - just as long as there is enough fabric leftover. Alternatively, we can include the mark as character!

Anything too thin or light will become flimsy after use so please bear this in mind when deciding. 

Please note I do not work with leather.